Tag Archives: Puerto

It’s not ‘above and beyond the call of duty’ it’s just good customer service.

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Our goal is to offer the best customer service possible, and in order to help us achieve our aim; we only recruit the best people within the travel industry. And this kind thank you from Moira, one of our valued customers is just one example that shows our plan is working.

Dear Villaparade

Booking ref: 459537 11th-25th May Ca Na Tonina

If you have an award for going above and beyond the call of duty we think it should go to the ladies of the Villaparade Office in Puerto Pollensa.

We arrived at Pollensa on Saturday 11th May only to find that I had lost my bag – containing my credit cards and EU medical card. The last time I remembered having it was at Palma Airport. We didn’t know how to go about contacting them or reporting the loss, especially as we don’t speak Spanish, so we went straight to the Villaparade Office.

The staff could not have been more helpful. Emma and Antonia immediately got on the phone and tried to contact the Guarda Civil and Lost Property at Palma. They couldn’t get an answer but spent an hour trying various phone numbers, and meanwhile were very reassuring.

Finally, after much persistence, Linda managed to get through and happily found that my bag had been handed in with all its contents intact. I can’t thank them enough for their persistence and for the peace of mind starting my holiday knowing that my bag was safe.

In addition, when we went to Palma Airport on the following Monday to pick up my bag I needed some help with translation and phoned the Villaparade Office for help. The ladies were able to speak to the Airport staff on the phone for me in Spanish.

We have never had a problem on a holiday before, but it’s when things go wrong that you discover how good one’s holiday company is.

Once again, thank you to the ladies of Puerto Pollensa Office.

Yours sincerely

Moira Benson

You can click here to read a copy of Moria’s letter, and if you ever need help or advice while on a Villa Parade holiday, visit our information page. 

If you’re considering a Villa Parade holiday, but not sure where, or which option is best? Why not challenge our helpful booking team to find you the perfect Villa Parade holiday.

About Ca Na Tonina:

Located in a lovely part of Pollenca countryside, Ca Na Tonia is a beautifully designed stone villa with high quality fixtures and fittings throughout. Some holidaymakers who have enjoyed their holiday at the villa describe it as cosy, welcoming and full of luxury. It even comes with a heated hydrotherapy Jacuzzi-spa.

Ca Na Tonia offers wonderful vistas across the Puig Maria Mountain, and is only a few minutes drive from the town of Pollenca and the beach and sea at Puerto Pollenca.

The villa also comes with many features, which, in addition to the heated Jacuzzi-spa include:

  • A swimming pool
  • Its own stone BBQ area
  • Two luxurious bathrooms
  • Two covered terraces with mountain views
  • Selection of British TV channels

Click here for full details.

On behalf of everyone at Villa Parade, a big thank you to Moria.

Howdy from the Sunshine State

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There’s a lot to be said about enjoying a holiday in Florida. The wonderful warm sunny climate and of course the very accommodating American customer service.

Let’s also not forget about why so many people holiday in Florida every year. These include:

  1. Orlando attracts more visitors than any other amusement park destination in the United States
  2. The Benwood, on French Reef in the Florida Keys, is known as one of the most dived shipwrecks in the world.
  3. Cape Canaveral is America’s launch pad for space flights.
  4. Key West has the highest average temperature in the United States.
  5. The largest lake in Florida is Lake Okeechobee.
  6. The first graded road built in Florida was Old Kings Road in 1763. It was named for King George of England.
  7. Titusville, known as Space City, USA, is located on the west shore of the Indian River directly across from the John F. Kennedy Space Center.
  8. Florida is the only state that has 2 rivers both with the same name. There is a Withlacoochee in north central Florida (Madison County) and a Withlacoochee in central Florida. They have nothing in common except the name.
  9. The Hawthorne Trail a part of Florida’s Rails to Trails program and attracts many outdoor enthusiasts to walk, cycle, or ride horseback through its 17-mile length.
  10. Fort Lauderdale is known as the Venice of America because the city has 185 miles of local waterways.

But now there are 10 other reasons why a holiday in Florida could be just what you are looking for.

1, Villa Southern Dunes 26

2, Villa Solana Resort 28

3, Villa Lake Berkley 93

4, Villa Highlands Reserve 737

5, Villa Highlands Reserve 407

6, Villa Emerald Island 86

7, Villa Highlands Reserve 24

8, Villa Aviana 08

9, Villa Highlands Reserve 151

10, Villa Emerald Island 97

So, how do you fancy enjoying the sunny, warm climate that most holidaymakers experience every year? You could even plan to visit ‘that’ amusement park that everyone goes on about. Oh, and because our Orlando properties can sleep both small and large groups, you could take the whole family or share the experience with some friends.

Visit our Villa Parade Florida Holidays for further details.

What? Another wet summer!

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Not in the Mediterranean or Florida ;)

Thank you to DoYouRemember for pinning this picture

We all know how depressing a wet summer can be, the unpredictable conditions means you don’t know if you should carry sunglasses or an umbrella!

Although long-range forecasting remains the Holy Grail to meteorologists, some weather people are hinting future UK summers will be cooler and unsettled. Meteorologists are already suggesting that this summer will be a wash out, although I think most of us will agree we don’t need Meteorologists to tell us that.

But don’t panic, because we at Villa Parade understand how important a good summer holiday is, especially if you have children at school.

So, what can you do? You could start to condition yourself to love the rain, or, you could think ‘Villa Parade’.

We have over 500 holiday properties [villas, farmhouses and beachfront apartments] spread out across the Mediterranean, which means you can enjoy the warm, sunny temperatures offered in the following resorts:

Mallorca

Menorca

Kefanlonia

Ibiza

Crete

Lanzarote

Rhodes

Zante

Costa Del Sol

Tenerife

Corfu

Turkey

Portugal

Cyprus

Italy 

And did we mention our two new resorts: Costa Blanca and now Florida

villaparade holidays in florida and in costa blanca

So the UK summer weather may be unpredictable, but at least you can still enjoy a warm, sunny holiday this summer. The only decision you have to make is where would you like to go? 

Have you ever…

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…had a villa holiday in Costa Blanca? If yes, then you will completely understand why we are writing this blog about our new resorts: Javea and Moraira.

As a destination, Costa Blanca has everything you would want from a Mediterranean holiday, benefiting from all year round temperatures. In fact the climate is recognised as one of the best in the world by the World Health Organisation.

Costa Blanca is also lucky enough to have nearly as many warm, sunny days in winter as it does during the summer time.

Tucked between two mountains, Javea offers holidaymakers a sheltered sun soaked haven with calm blue seas all year round. A lot of holidaymakers say Javea offers some of the best bathing and beach activity in the whole of Costa Blanca.

Currently we have two villa holiday properties located in Javea: Casa Claudio and Casa Sol De Este. Both offering features which include:

  • UK TV channels for those who love their soaps
  • Lawned gardens
  • Swimming pools
  • BBQ facilities

Originating from a humble fishing village, Moraira has become a real resort gem, offering fantastic mountain vistas, as well as lush vineyards. The resort also boasts two sandy beaches that provide easy access to the Mediterranean Sea.

At the moment we have five holiday prosperities in Moraira: Casa Teresa, Casa Rosalita, Casa Moraira, Casa Meito and Casa Astra – each one offering holidaymakers additional features. Some of these include:

  • Easy walking distance to a golf course
  • UK TV
  • Gated driveway
  • Swimming pool

To help promote our new resorts we are offering amazing special deals. To find out more about our special offers, or for more information about each of the Costa Blanca villas, please contact our booking team on Tel: 08444 72 00 40 or visit our website: villaparade.co.uk

Casa Teresa 

Casa Rosalita

Casa Moraira

Casa Meito

Casa Astra

Casa Sol De Este

Casa Claudio

The importance of ABTA

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When booking your holiday it is important that you select a holiday company that is a member of ABTA.

ABTA, [The Association of British Travel Agents] is the UK’s leading travel association and has been at the heart of travel for over 60 years. As an organization, ABTA is there for its members and their customers – the travelling public – giving holidaymakers confidence in their travel experience.

The ABTA name stands for expertise, reliability and fairness, and is trusted by UK holiday consumers because all ABTA Members follow a strict code of conduct, giving their holiday customers peace of mind.

ABTA also provides financial protection and a course of redress if something goes wrong – two very important points when you consider the investment you are making for a much needed break or the annual family holiday.

Villa Parade is proud of its ABTA membership and we hope this will give you confidence and peace of mind when picking a Villa Parade holiday.

Currently we offer over 500 holiday properties across the Mediterranean. Our customers can pick from a wide range of holiday properties, from farmhouses and villas to beachfront apartments.

We also offer short breaks and odd durations holidays – we also offer a number of extras designed to help you, your friends and your family enjoy your holiday even more. Visit villaparade.co.uk to find out more, or why not challenge our friendly booking team by emailing: mailto://challenge@villaparade.co.uk and allow us to help you find your next Villa Parade holiday.

 

Fancy Villa Andreia?

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This lovely villa is looked after to an immaculate standard and offers the perfect family holiday. The holiday property sleeps six and comes with a host of extras, which include:

TV/DVD

WiFi

Table Tennis

BBQ

The property also has an enclosed private pool-garden with a shaded dining terrace just incase you don’t fancy walking the short distance to nearby restaurants and cafes.

Situated within a small cul-de-sac on the edge of the Guia region of Albufeira, the family holiday villa is also within walking distance to a local supermarket. 

Albufeira itself is a lively and historic resort and is located on a beautiful part of the Algarve’s curving coastline, which is home to seven gorgeous sandy beaches with dramatic rock formations that stretch both east and west of the town.

Visit villaparade.co.uk for more details and holiday offers 

Anyone for cricket?

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If you’ve booked one of our Villa Parade holidays to Mallorca this year and love a great game of cricket, then you may be perfectly placed to enjoy this year’s Balearic Cup.

Mallorca Cricket Club

Teams from Ibiza, Mallorca and Menorca will be taking part and with each team believing they will be lifting the trophy, this year’s Cup promises to be a great sporting contest. Certainly one for all you cricket fans out there.

Mallorca Cricket Club

This year the Balearic Cup starts on 10th May, with Mallorca Cricket Club, this year’s hosts, playing Ibiza – a game that promises to be a great spectacle to be enjoyed by cricket-lovers everywhere. Just make sure you keep your eyes open for tickets!

So, if you have already booked a Villa Parade holiday to Mallorca this year and you love cricket then we hope you manage to get a ticket. But, if you haven’t managed to book this year’s holiday then don’t panic, we still have some bookings available (but you may have to be a fast bowler to get one;)

Fixtures:

Mallorca Vs Ibiza,                 10th May

Menorca Vs Ibiza,                11th May

Menorca Vs Mallorca,         12th May

If you don’t fancy a holiday in Mallorca, but you are considering a holiday, how about Ibiza or Menorca? 

Kefalonia – did you know…

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Located in Western Greece, Kefalonia is the largest of the Ionian Islands and is a popular choice with travellers seeking villa holidays.

With a population of 36,404, Kefalonia is one of the most popular destinations of the Ionian Islands and the biggest island of the group.

Located between Lefkada and Zakynthos, the Greek Island has many wonderful beaches with fine sand and turquoise bleach-like waters that are specific to the island. The island also has many natural attractions, including picturesque villages and a National Park, where the island’s highest mountain, Mount Ainos, can be found.

The island is full of legend and history, with its name said to come from King Kephalos. Kefalonia’s history is a feature that visitors will find themselves becoming enveloped in, with ruins and varying architecture that add to the island’s mythological charm.

A lot of our valued customers who have spent time on the island have all expressed their delight:

“We have just returned from our family holiday in Kefalonia at Villa Michas, it was fabulous The villa, the flights, the pick up, the place all good and the villa was amazing!!! Thank you for all your professional attention to detail, I couldn’t believe how everything went so smoothly. I shall certainly be recommending villaparade to family and friends.” Villa Michas, Lourdas

“Villa Roses in Kefalonia was outstandingly well-designed, fitted to a high specification (lots of marble, glass and tiles, beautifully sited with sea views and the owner’s son was charming, flexible and helpful (as were your efficient UK staff- thanks, James and Heather!) Good choice, overall – a stunning holiday.” Thanks, Alex. Villa Roses, Sami

“Having just got back from two weeks at Villa Provenzo, Lourdas – Kefalonia we all feel so rested. It is a beautiful spacious villa in a lovely quiet location with a choice of restaurants and mini markets within walking distance. We were a group of six including myself and my husband plus our two daughters aged 21 and 19 and their boyfriends of the same age. The villa and pool were kept immaculately clean by Maria and her husband and she was just on the other end of the phone if we had any problems (she accidentally swept up my daughters cuddly toys in the laundry,which she promptly rescued from the local laundry when we realised they were missing). I would recommend the local Greek restaurants particularly Spiros, Zorbas, La Mer and The Olive Lounge, our one foray into the English owned restaurant Lorraine’s was disappointing. We finished of some of our evenings at Muses, the cocktail bar a stones through from the villa which was very civilised. Overall a lovely villa in a very nice little village with a strenuous walk up from the beach to work up an appetite.” With regards, Justine Roseblade. Villa Provenzo, Lourdas

“Our recent stay with Villa Parade in Kefalonia was fabulous. The villa surpassed our expectations, and we will be booking with Villa Parade again for next year.” Villa Provenzo, Lourdas

In total we have 17 holiday villas on the island (more to follow) with each one offering something special and unique to those looking for romantic breaks, large group and family getaways or short breaks.

For more information about holidaying on Kefalonia, talk to one our friendly customer service team who will be happy to tell you about their own holiday experience on Kefalonia, and how your holiday could be just as amazing. Villaparade.co.uk

 

Fancy Rhodes?

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There is a reason why thousands of holidaymakers flock to Rhodes, the beautiful vistas, the sun and the warm Mediterranean climate.

The Greek island is located in the eastern Aegean Sea and is the largest of the Dodecanese islands. With a population of over 117,000, Rhodes is also located northeast of Crete and southwest coast of Turkey.

Historically, Rhodes was world famous for the Colossus of Rhodes, one of the Seven Wonders of the World, with the medieval Old Town of the city being becoming a World Heritage Site.

Today Rhodes is one of the most popular tourist destinations in Europe, with the average temperature during peak season being around 30°C with June, July, August and September enjoying the best of the great all-year round weather.

As well as the beautiful vistas and the warm Mediterranean climate, tourists holiday in Rhodes for its huge number of crystal clear turquoise beaches and ancient monuments.

If you do fancy holidaying in Rhodes then we have a number of villas for you pick from. Each one being able to accommodate different needs and wants.

One of the holiday properties includes:

Villa Geo Beach, Gennadi.

 The villa offers a number of great features, which include:

  • Air conditioning and heating
  • Large lawned gardens
  • The villa is also located opposite the beach

The holiday property is also just a five-minute drive to the shops and restaurants in the village of Gennadi.

At villaparade we have a number of villas for you to consider, each one enabling you to holiday the way you want to, with who you want to! We also have hundreds of villas, farmhouses and beachfront apartments spread across the Mediterranean, so if Rhodes isn’t for you then maybe a family holiday, short break or romantic getaway in Mallorca, Portugal, Cyprus, Menorca, Kefalonia, Ibiza, Lanzarote, Zante, Costa Del Sol, Tenerife, Italy or Corfu will take your fancy. 

Happy New Year

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A very Happy New Year to all our valued customers, staff and friends on Twitter, Facebook and Pinterest.

Thank you for a great 2012 and here’s to an even better 2013.

Don’t forget to order your free 2013 Villa Parade holiday brochure online.